Tag: why the hell do i work in customer service

hazardoushyena:

hooligan-nova:

humanityinahandbag:

lucasnoahs:

trjoel:

“Millennials are so entitled"

Actually, the ‘you’re welcome’/’no problem’ issue is simply a linguistics misunderstanding. Older ppl tend to say you’re welcome, younger ppl tend to say no problem. This is because for older people the act of helping or assiating someone is seen as a task that is not expected of them, but is them doing extra, so it’s saying ‘I accept your thanks because I know I deserve it.’

‘No problem’, however, is used because younger people feel not only that helping or assisting someone is a given and expected, but also that it should be stressed that you’re need for help was no burden to them (even if it was).

Basically, older people think help is a gift you give, younger people think help is an expectation required of them.

DAMN STRAIT.

Basic Millennial complaint: “I want shelter and economic security.”

Some bitter old man: “WHAT THE FUCK? WHO TOLD YOU THAT YOU DESERVE ANYTHING? THANK ME WHEN YOU BAG MY GROCERIES FOR ME, PEON.”

Still boggling at the notion that a cashier should be thanking the customer.

Though this also reminds me of an old professor I had once who went on a gripe-rant about cashiers who never smiled at him ever or said hello or anything, so rude people are today today, no sense of proper service wah wah wah, and I sat there thinking, “Well, with /that/ attitude, what do you expect?”